Privacy Policy

Privacy and Cookies Policy

Tangtangs Jewelry (we, us, or our) is committed to protecting and respecting your privacy. We take the privacy of all our customers and site users (you) very seriously and take great care to protect your personal information.

Please read the following policy carefully to understand what personal information we may collect from you, how we may use it, and your rights in respect of our use. By using tangtangs.com and registering on or purchasing from it, you accept the terms of this Privacy Policy.

Our privacy policy was last updated on May 23, 2018, in accordance with the EU General Data Protection Regulation (GDPR).

Information We May Collect From You

• The website uses cookies to help keep track of items you put into your shopping cart, including when you abandon your cart. This information determines when to send cart reminder messages via SMS.

• Text messaging originator opt-in data and consent will not be shared with third parties.

• We use collected data to evaluate, develop, and improve our services, products, and systems. We retain your personal information as long as needed or permitted for its original purpose.

• Data analysis helps improve user-friendliness (e.g., customizing the interface), optimize logistics (e.g., stock management), and plan sustainable growth.

We may collect and process the following personal information:

1. Details provided via forms on tangtangs.com (e.g., name, address, email, date of birth, phone number).

2. Records of purchases, transactions, and order fulfillment.

3. Information provided when entering competitions or promotions.

4. Correspondence via phone, email, or writing.

5. Survey responses (optional).

6. Details of site visits (e.g., resources accessed, IP address, browser type, visit duration).

Special Note About Children Under 16

• We do not knowingly permit children in the EEA under 16 to register or use our services.

• Parents/guardians must supervise children’s online activity and instruct them not to share personal information without consent.

• For children under 16, parental consent is required for registration. Parents may request access to or deletion of their child’s data by contacting tangtangs@tstorg.com.

How We Use Your Information

• To create a personalized membership profile.

• To present site content effectively for your device.

• To send newsletters, product updates, or promotional materials (with your consent).

• To fulfill contractual obligations (e.g., processing orders).

• To enable interactive features (e.g., gift lists).

• To notify you of service changes or incomplete orders.

IP Addresses and Cookies

• We collect IP addresses, browser types, and usage patterns for system administration.

• Cookies help:

  • Estimate audience size and behavior.

  • Recognize returning users.

  • Customize preferences and speed up searches.

• Third-party cookies (e.g., Google, Facebook) track cross-domain activity for analytics and targeted advertising.

  • Google/Facebook may store data globally and share it with third parties as required by law.

  • Restricting cookies may reduce site performance.

Data Storage and Transfers

• Data is stored in the EEA but may be transferred to non-EEA countries (e.g., via One.com and Shopify). By using our site, you consent to this transfer.

Contacting You

• We use your data to share product/service updates via email or SMS (with consent).

• To unsubscribe from newsletters, click the link in each email.

Financial Information

• We encrypt financial data for security.

• Share payment details with third parties (e.g., banks, delivery services) only to process transactions.

Disclosure of Information

We may share your information with:

• Subsidiaries or parent companies.

• Prospective buyers in business transactions.

• Legal authorities to comply with obligations or protect rights.

• Service providers (e.g., analytics firms, marketing agencies).

Guest Checkout

• This Privacy Policy applies to guest purchases.

Your Rights

• Access/Correction: Request a copy of your data or updates by contacting tangtangs@tstorg.com (response within 1 month; ID verification required).

• Deletion: Request removal of your data unless:

  • You have an ongoing order or customer service issue.

  • Suspected misuse of services in the past 4 years.

  • Accounting requirements (for past transactions).

• Data Portability: Obtain a copy of automated data in a readable format.

Security

• We use secure servers and encryption for payments.

• Passwords must be kept confidential.

• Internet transmissions are not 100% secure; we implement safeguards but cannot guarantee absolute security.

External Links

• We are not responsible for third-party websites linked on tangtangs.com. Review their privacy policies before sharing data.

Policy Changes

• Updates will be posted on this page. Continued use of the site implies acceptance of changes.

Contact Us

Questions or requests? Contact us via tangtangs@tstorg.com or the contact form on tangtangs.com.

Third-Party Pixels and Cookies

• Third-party cookies (e.g., ad beacons) may associate site activity with your email for marketing. Opt out at https://app.retention.com/optout.

WhatsApp Privacy Notice

• Using WhatsApp to contact us is processed via Charles GmbH (Berlin), ensuring data stays in the EU.

• We use your phone number/username to respond to messages or send newsletters (with consent).

• Revoke consent or exercise GDPR rights (e.g., deletion) by contacting tangtangs@tstorg.com.